Administrator Password

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Your notebook computer should have at least 2 accounts - your regular login account and an Administrator account. The Administrator is an all-powerful account that allows you to log into your computer in safe mode and is often used by technical support to troubleshoot problems on your computer. (Your regular login account is an administrator, but is not the Administrator.)

If you start having problems with your computer and need to contact Dell support, they may ask you to log into your computer as Administrator, so it's important that you know your Administrator password. While you are logged in with your regular account, it is easy to reset your Admin password, so set it now while you can.

To reset your Administrator password:

These instructions are written for a McCombs notebook.

  1. Right-click on My Computer and select Manage.
  2. Double-click on Local Users and Groups.
  3. Double-click on Users.
  4. In the list on the right, you should see at least 2 accounts - Administrator and your regular account. You may see more accounts listed; these are usually from tech support.
  5. Right-click on Administrator and click Set Password.
  6. On the pop-up warning screen, click Proceed.
  7. Type in your new password and confirm it, then click OK. We recommend making this password the same as your regular login password so that it's easy to remember.
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