Virtual Private Network

From McCombs Wiki

Contents 1 Download and Install VPN 2 Run VPN 3 Troubleshooting VPN

To connect to any University Internet resource that does not use an Internet browser, you need to establish a secure connection. Among these resources are your McCombs network storage drive (H: drive), your McCombs website, and your McCombs mailbox when connecting through Outlook. You can use the University's Virtual Private Network (VPN) software to establish a secure connection.

For complete information about the VPN software and for troubleshooting help, go to the ITS VPN website.

Download and Install VPN

Please note: If you need help downloading or installing VPN software, contact the ITS Help Desk at 475-9400 or visit them at FAC 200-B.

1. Go to the Bevoware website, http://www.utexas.edu/its/bevoware.
2. On the left, click Download Now.
3. If prompted, log in with your UT-EID and password.
4. On the Bevoware Usage Statement page, click Agree.
5. Make sure the Selected Platform at the top of the page says Windows XP, then scroll down or click the link to the Utilities section.
6. Click the Download button for Cisco Systems VPN Client 5.0.00.340 K9. (NOTE: This is the version available as of 7/27/2007. Download whatever the latest version is.)
7. Click Save and save to your desktop or elsewhere on your computer.
8. Close any open programs on your computer.
9. Find where you saved the VPN installation and double-click to open it.
10. If prompted, click Run.
11. Click Unzip.
12. Click OK.
13. Installation will start and complete automatically.
14. When prompted, select to restart your computer.

Run VPN

Please note: If you have issues with the VPN software, contact the ITS Help Desk at 475-9400 or visit them at FAC 200-B.

1. From your Start menu, select All Programs > VPN Client > VPN Client.
2. Click Connect.
3. Log in with your UT-EID and password.
4. A closed lock will appear in your system tray.
5. Now you can connect to your McCombs email through Outlook, your H: drive, UT printers, and your McCombs website from off-campus.

Troubleshooting VPN

VPN is run and controlled by ITS. If you are having problems with VPN, you can start by going to the ITS VPN website. If you cannot find an answer to your question there, contact the ITS Help Desk.
Occasionally, if VPN is not working, uninstalling, and reinstalling it will fix the problem.
If you appear to have a connection through VPN, but still cannot use the secure service that requires a VPN connection, then try terminating your connection, and then reconnecting.